Case Study | Digital Signage Monitoring with Domotz

Discover how SNA Displays enhances rapid response and proactive monitoring for clients seeking large-format LED video displays.

In this case study, we will look at how SNA Displays has built a service-based solution that easily scales to delivering on those promises.

Domotz’s automatic discovery of all devices associated with the network they are deploying and the templating functions, allows for quick set-up and system maintenance. The prompt alerts on system sensors and network status yields exceptional value to the SNAPros™, enabling the rapid response.

SNA Displays Case Study
About the client
About the client

SNA Displays brings creative visions to life through high-end innovative LED screen displays that are as vivid and dynamic as the imagination.

Established in 1993, SNA Displays has become well known in the LED display industry as the company that manufacturers and installs some of the world’s largest LED spectaculars.

Their core mission is to deliver comprehensive digital display solutions with superior products, ethical practices, and complete customer satisfaction at competitive prices.

The Challenge
The Challenge

The challenge was clear: how to provide exceptional service. SNA Displays built its reputation on not just amazing displays, but also on a superior service. In the ever-active digital world, displays must operate continuously, as any downtime directly impacts revenue.

Recognizing the importance of maintaining uninterrupted service, SNA Displays sought an automated and proactive service model to address critical service needs, which led them to Domotz.

The Solutiion
The Solution

In response to this challenge, Domotz provided the automation and scale necessary for SNA Displays to manage the complexity and volume of their digital display systems.

The company included a Domotz agent in each system deployment. As a result, SNA Displays enabled its SNAPros™ team to swiftly address and respond to technical issues.

Domotz's easy integration and data transformation capabilities allowed for efficient management and proactive service, ensuring maximum system uptime.

"Each SNA Displays deployment includes a Domotz agent as part of the total solution, allowing the SNAPros™ team to act quickly and respond to any technical issue that arises.”

Results

Check white icon Great
Scalability
Domotz’s automatic discovery of all devices associated with the network they are deploying and the templating functions, allows for quick set-up, system maintenance, and scalability
Check white icon Exceptional Service & Support
Leveraging Domotz, SNA Displays has revolutionized its interaction with customers by prioritizing service and support while still delivering superior digital signage solutions
Check white icon Proactive
Monitoring
The ability to provide rapid response and proactive monitoring has not only enhanced SNA Displays’ sales proposition but also solidified its reputation as the go-to choice for large-format LED video displays
Check white icon Rapid
Response
The prompt alerts on system sensors and network status yields exceptional value to the SNAPros™, enabling the rapid response
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