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System Integrators For Commercial Integrators

See every client network. Resolve most of it without leaving your desk.

Commercial AV and IT integrators win the install — then get buried in service calls for the network behind it. Domotz puts remote eyes on every site you’ve wired, so a switch, an access point, a display, or a PDU becomes a fix you make in minutes instead of a half-day truck roll. Turn one-time projects into monitored, recurring-revenue accounts.

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Domotz by the numbers

  • $1.50

    per device / month — flat, published, no per-feature tiers

  • 40K+

    networks monitored on Domotz

  • 190

    countries

  • 16

    ways to deploy — Domotz Box, VM, Windows, Linux, NAS, and more

The challenge

A commercial install doesn’t end at sign-off. The service calls do.

  • Diverse systems, no single view.

    Switches, firewalls, APs, displays, codecs, DSP audio, signage players, PDUs — every system speaks a different protocol, and traditional tools don’t cover the mix. You’re left guessing what’s actually wrong.

  • Reactive support breaks SLAs.

    The client is your monitoring system — they call when it’s already down. On a commercial account with a service-level agreement, finding out last is a problem you can’t bill your way out of.

  • Proving the service contract is hard.

    Renewals stall when you can’t show the value of ongoing monitoring. Without data, a managed-service line item looks optional.

How it works

Up and running in minutes, not weeks.

  1. Deploy at each client site.

    Install a lightweight Domotz collector on any hardware or VM — 16 deployment options. It auto-discovers every IP device on the network with zero manual mapping.

  2. See and monitor everything.

    Real-time status on every device and site, accurate Layer-2 inventory, a topology map of the network, and automated alerts on device-down, connection-loss, and WAN degradation.

  3. Resolve issues remotely.

    Connect to any device — HTTPS, RDP, SSH/Telnet, Generic TCP Tunnels — power-cycle frozen gear through its PDU, reboot an access point. No port forwarding, no truck roll.

  4. Report the value.

    Send branded, automated PDF reports showing uptime, issues prevented, and response times. Use them to justify the service contract and win the renewal.

Capabilities

Everything a commercial integrator needs to support the network.

  • Native AV & IoT Device Discovery.

    Auto-discovers and identifies every device by MAC address — not IP — so devices don’t vanish or duplicate on DHCP churn. Builds a Layer-2 topology map (RFC4188/LLDP) and exports a full device inventory per site for as-builts.

  • Built-in Remote Access.

    Embedded HTTPS, RDP, SSH/Telnet, plus Generic TCP Tunnels to reach virtually any device, and VPN on Demand — all over an encrypted overlay network with no open ports on the client’s router.

  • Remote Power Management.

    On/off and power-cycle across the PDUs commercial integrators actually spec — APC, CyberPower, Middle Atlantic, Panamax/BlueBolt, SurgeX, Tripp-Lite, Pakedge — with outlet-to-device linking so you reboot “the display,” not “outlet 3.”

  • Automated Alerting & Escalation.

    Customizable Shared Alerts route network events to the right people and into the tools your team runs — ConnectWise, Autotask, Syncro, HaloPSA, Microsoft Teams, Slack. Accurate inventory means real alerts, not churn noise.

  • Client-Facing Reporting.

    Automatic monthly and on-demand PDF reports with customizable modules, plus a complete activity log of every remote connection, power action, and note — accountability for the client, an audit trail for you.

  • Multi-Site Management.

    A collector per site and centralized roll-up visibility across every client and building from one dashboard — built for integrators running dozens of sites.

Real-world scenarios

What this looks like on a Tuesday.

Illustrative scenarios — not attributed customer claims.

  • Conference room down before a meeting.

    A client’s main boardroom AV drops 30 minutes before a critical presentation. Instead of dispatching a tech, the integrator opens a remote session, identifies a frozen control processor, power-cycles it through the PDU, and confirms it’s back — resolved from the office.

  • Failing hardware caught early.

    Diagnostics flag a PoE switch showing error-rate spikes across several ports. The integrator schedules a planned swap during off-hours — before it takes down a floor of access points and becomes an emergency call.

  • Turning an install into a contract.

    After wiring a multi-building corporate campus, the integrator adds Domotz monitoring as a managed-service line item. Monthly reports make the recurring fee easy to justify, and a project becomes ongoing revenue.

Agent-native

Built for how your team works today — and how it’ll work next.

Domotz is the agent-native network monitoring platform. The dashboard your technicians use now and the vendor-built MCP server your team can operate through any major AI client run on the same platform, the same accurate inventory, and the same $1.50 per device — no separate AI tier, no markup. When your team is ready to investigate or remediate a client site through an AI agent, the platform is already there. Until then, nothing about how you work changes.

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FAQ

Frequently asked questions

What commercial integrators ask before deploying Domotz across their client base.

  • What is Domotz for commercial integrators?
    Domotz is a cloud-based network monitoring and management platform that gives commercial AV and IT integrators remote visibility and control over every client network they install — switches, access points, firewalls, displays, cameras, and PDUs — so issues are resolved remotely instead of with a truck roll, and one-time projects become recurring-revenue managed accounts.
  • Can Domotz reduce truck rolls for integrators?
    Yes. Domotz provides remote connections (HTTPS, RDP, SSH/Telnet, Generic TCP Tunnels), remote power-cycling through supported PDUs, and remote reboot of access points — all without port forwarding or software installed on the device — so a large share of service calls are diagnosed and resolved from the office.
  • How much does Domotz cost?
    Domotz is a flat $1.50 per device per month. Device discovery is free — you see every device on a client network at no cost and only pay for the devices you choose to actively monitor and manage. There is no separate tier for AI capabilities.
  • Does Domotz work across multiple client sites and buildings?
    Yes. Domotz is built for multi-site operations. Each site runs a collector, and your team gets centralized, roll-up visibility across every client and building from a single account.
  • How do commercial integrators build recurring revenue with Domotz?
    Integrators package Domotz monitoring as a managed-service offering. At $1.50/device/month with free discovery it's economical to deploy on every account, and automatic, customizable monthly PDF reports give clients clear evidence of the value behind the recurring fee.
  • How long does Domotz take to deploy?
    A site is typically discovering devices in about 15 minutes. Domotz offers 16 deployment options, including the Domotz Box appliance, virtual machines, and Windows-, Linux-, and NAS-hosted collectors.

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